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发表于 2010-7-21 07:24
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Vincent,
I'm sorry I wasn't able to respond sooner to your email. It has been very
busy here and I receive a lot of emails especially after a three day
weekend. I try to answer them as they come in. The part you are requesting
needs to be fitted to your knife so we do not send it out. You would need to
send your knife to us for fixing. I have attached instructions for your
convenience. The part costs $6 and you will be responsible for the return
shipping cost as well. But, while the knife is here we can give it a tune up
and sharpening. Please let me know how you want to proceed or if you need
further information.
Heather
Chris Reeve Knives
crkinfo@chrisreeve.com
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Heather,
Because of the law in China, I think it's very hard to send my sebenza to your company, the government prevent us to post knife. It's really a bad news.... But I have another idea. I wanna buy a fluorinated grease and a Titanium clip insert and screw for my small sebenza, so I think I can add the bushing in my order form, and I can also provide you the detail parameters of the old bushing, you can help me find a fitted one. Do you think so?
Yours
Vincent
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Vincent,
Although we would be happy to ship the other items to you we do not send out the pivot bushing – sorry. Just a note, we do receive knives from China in for re-work, so unless the laws have changed in the past couple of days it shouldn’t be too much trouble.
Heather
Chris Reeve Knives
crkinfo@chrisreeve.com |
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